// Evolving a City Brand for
the Digital Age

glasgow
taxis
CREATIVITY CREATED
// Brand Strategy
// Brand Identity
// Brand System
// Internal Communications
Glasgow Taxis is one of the largest taxi operators in the UK, with a long-standing presence in the city and a strong connection to the community.  

As expectations around digital services and customer experience evolved, they needed to modernise their brand while maintaining the trust they had built over decades.

Working in partnership with The Creative Cell, we helped evolve their identity into a clearer, more connected brand fit for the modern city.

// The Challenge

Working in partnership, we helped Glasgow Taxis modernise their brand while protecting their heritage and community connection.

Glasgow Taxis is a well-known and trusted brand, but their identity needed to evolve.

They needed to:
• Modernise their brand without losing heritage
• Improve clarity across digital platforms
• Strengthen emotional connection with the public
• Create a consistent identity across all touchpoints

The challenge was to move forward without losing what made the brand recognisable.

Brand identity design and graphics for taxi company - Soul Creative Agency, Glasgow

// Our Approach

Working in partnership, we focused on evolving the brand rather than replacing it.

This included:
• Refining the brand positioning
• Simplifying and modernising the visual identity
• Developing a clear and consistent brand system
• Creating a unifying message across communications
• Supporting digital and internal brand alignment

This balanced legacy with innovation to create a stronger, more connected identity. The approach was rooted in respect for the existing brand, while improving clarity, usability and relevance.

Brand identity design and graphics for taxi company - Soul Creative Agency, Glasgow

// The Result

The updated brand helped Glasgow Taxis remain relevant in a changing transport landscape.

This resulted in:
• Improved digital visibility across platforms
• A stronger connection with the Glasgow community
• A more modern but recognisable identity
• A consistent brand experience across all touchpoints

The result is a brand that feels both familiar and future-ready.

Brand identity design and graphics for taxi company - Soul Creative Agency, Glasgow

// What our clients say

Trusted by growing businesses
“The new proposition perfectly captures our role in serving Glasgow — reinforcing trust while helping us move forward.”
Chairman
Glasgow Taxis Ltd.
Vehicle livery design and graphics for taxi company - Soul Creative Agency, Glasgow

// Why it worked

By refining, not reinventing, we respected the trust Glasgow Taxis had earned over decades while improving clarity, visibility, and emotional relevance. The result is a brand that feels both familiar and fresh — ready to thrive in a fast-evolving mobility landscape.

Final Word
Modernisation doesn’t mean starting over. This brand evolution shows how thoughtful design can carry legacy forward, with renewed purpose and digital-first impact.

Vehicle livery design for taxi company - Soul Creative Agency, Glasgow

// What our clients say

Trusted by growing businesses
“The taxis are proving hugely popular with Glaswegians of Chinese descent, Chinese students in the city and visitors alike, with many pointing, smiling and waving when they see the unique cabs.”
Dougie McPherson
Glasgow Taxis Ltd.
Brand identity design and graphics for taxi company - Soul Creative Agency, Glasgow
Advertising design and graphics for taxi company - Soul Creative Agency, Glasgow

// People also ask

How do you modernise a brand without losing its identity?

By evolving existing brand elements, improving clarity and updating communication while respecting heritage.

Why is branding important for transport and service organisations?

Strong branding builds trust, improves visibility and helps organisations stay relevant in changing markets.

Looking to evolve your brand without losing its identity?

We help organisations modernise with clarity, consistency and confidence.

// Tiertherapie Mangfalltal

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PROJECT

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